Privacy Policy

1. Identity and Commitment of the Data Controller

In Boo Casino, operating legally in Mexican territory under the authorizations of the Ministry of the Interior (SEGOB), our users’ privacy is not just a legal requirement, but a fundamental pillar of our service philosophy. The Data Controller responsible for processing your personal data is the operating entity of Boo Casino Mexico, with its registered office in Mexico City.

This Privacy Notice is intended to inform you in a clear and detailed manner about how we collect, use, store, and protect your personal information, guaranteeing at all times compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

2. Categories of Personal Data Collected

To provide a secure, personalized gaming experience in accordance with the law, Boo Casino requires the processing of various categories of data.

A. Identification and Verification Data (KYC)

During the registration and validation of your account, we collect:

• Full name, surnames, and gender.
• Date of birth (indispensable to validate the legal age of 18).
• Unique Population Registry Code (CURP) validated before the official registry.
• Federal Taxpayer Registry (RFC).
• Image of a valid official identification (INE or Passport).

B. Contact and Location Data

• Full physical address within the United Mexican States.
• Email address and mobile phone number.
• IP Geolocation data (mandatory per regulations of the General Directorate of Games and Sweepstakes to ensure the user is playing from a permitted location).

C. Financial and Asset Data

• Bank account information (CLABE) for SPEI transfers.
• Partial credit/debit card data (we use security tokenization; we never store your CVV code).

Table 1: Authorities and Data Regulatory Framework in Mexico

For your peace of mind, Boo Casino collaborates with the following institutions that guarantee the legality of the processing of your information.

3. Purposes of Data Processing

The processing we carry out with your personal information is based legally on the fulfillment of the contractual relationship you establish with Boo Casino.

Primary Purposes (Necessary)

1. Account Management: Creation, administration, and maintenance of your user profile.
2. KYC Verification: Validation of your identity to prevent fraud and impersonation.
3. Financial Operations: Processing of deposits and prize withdrawals.
4. Legal Compliance: Prevention of Money Laundering (AML) and reporting to the Ministry of Finance.
5. Responsible Gaming: Monitoring of patterns to offer self-exclusion tools if necessary.

Secondary Purposes (Optional)

You may object to these purposes without affecting your ability to play:

• Sending personalized offers and spooky bonuses.
• Statistical analysis to improve the casino interface.

Boo Casino Data Protection Layers

This graphic visualizes how technical security is distributed to safeguard your privacy.

4. ARCO Rights: Control in Your Hands

In accordance with the LFPDPPP, you, as the holder of personal data, have at all times the right to access, rectify, cancel, or oppose the processing of your information. At Boo Casino, we have simplified these processes to guarantee their effective exercise.

What do these rights mean?

• Access: You have the right to know what personal data we have about you, what we use it for, and the conditions of the use we give it.
• Rectification: It is your right to request the correction of your personal information in the event that it is outdated, inaccurate, or incomplete (for example, a change of address or surnames).
• Cancellation: You can request that we delete your information from our records or databases when you consider that it is not being used appropriately or the contractual relationship has ended.
• Opposition: You can object to the use of your personal data for specific purposes (for example, to stop receiving bonus advertisements).

Procedure for exercising your ARCO Rights

To exercise any of these rights, you must send a written request to the Boo Casino Privacy Officer via the email [email protected]. Your request must contain:

1. Name of the holder and address or other means to communicate the response to you.
2. Documents proving your identity (Copy of valid INE or Passport).
3. Clear and precise description of the data regarding which you seek to exercise any of the rights.

Boo Casino will notify you of the determination adopted within a maximum period of 20 business days, counted from the date the request was received.

Management of Transfers and Third-Party Recipients

Boo Casino only shares information under strict security standards and by legal mandate. Detailed here is who we share data with within the Mexican ecosystem.

5. Use of Cookies and Tracking Technologies

At Boo Casino, we use cookies, web beacons, and other technologies to monitor your behavior as an internet user, to provide you with better service, and to offer you a personalized experience with a casino theme.

What kind of information do we obtain?

• Browser type and operating system.
• Internet pages visited within our platform.
• Links followed and length of stay.
• IP address and geolocation data (the latter is mandatory by SEGOB to ensure you are playing from a permitted location in Mexico).

How to disable them

You can restrict, block, or delete cookies from Boo Casino using your browser settings. However, please note that if you disable technical cookies, certain functions of the betting site may stop working correctly or your session may be closed for security reasons.

6. Security of Biometric Information

For high-amount withdrawals or extreme security validations, Boo Casino may request biometric data (such as facial recognition or fingerprints) via your mobile device.

• Processing: This data is considered “Sensitive Personal Data.”
• Protection: Boo Casino uses end-to-end encryption and never stores the original biometric image, but rather an encrypted mathematical code that cannot be reversed to identify you outside our platform.

7. Data Retention: How long do we keep your information?

In compliance with the principle of proportionality of the LFPDPPP, Boo Casino Mexico will retain your personal data only for the time strictly necessary to fulfill the purposes for which they were collected, as well as to comply with current legal provisions in Mexico.

• Active Accounts: Your data will be kept as long as an active contractual relationship exists to allow you access to bets, casino, and fund management.
• Canceled or Inactive Accounts: Following the closure of an account, Boo Casino is required by the Federal Law on Games and Sweepstakes and the Anti-Money Laundering Law (LFPIORPI) to retain your identification and transaction information for a period of 10 years.
• Blocking and Deletion: Once this legal period has elapsed, the data will be blocked and subsequently deleted from our physical and cloud servers using secure erasure methods that prevent recovery.

8. Privacy of Minors and Vulnerable Groups

Boo Casino maintains a zero-tolerance policy regarding underage gambling. Our platform is designed exclusively for natural persons over 18 years of age with full legal capacity in Mexico.

1. Verification Filters: We use cross-validation systems with official CURP databases to detect and block any registration attempt by a minor.
2. Immediate Deletion: If personal data is detected to have been provided by a minor due to a technical error, Boo Casino will proceed with the immediate cancellation of the account and the irreversible deletion of such information from our records, notifying legal guardians where possible.
3. Vulnerable Persons: Data of users who request self-exclusion due to gambling addiction will be treated with reinforced security levels and will not be used under any circumstances for marketing purposes.

9. Use of Artificial Intelligence and Automated Decisions

To guarantee a fair and safe gaming environment in Mexico, Boo Casino uses Artificial Intelligence (AI) algorithms that analyze behavior patterns.

• Security: AI automatically detects access attempts from unauthorized locations or betting patterns that suggest the use of “bots.”
• Protection: The system identifies risk behaviors that may indicate a loss of control in gaming, allowing us to proactively offer pause tools.
• User Rights: You have the right to request that an automated decision (such as blocking an account for security) be reviewed by a human analyst from our compliance team in Mexico City.

The Life Cycle of Your Data at Boo Casino

This diagram shows the trajectory of your information from the moment it enters the server until its final deletion in accordance with Mexican law.

10. Modifications to the Privacy Notice

This Privacy Notice may undergo modifications, changes, or updates derived from new legal requirements, our own needs for the betting services we offer, or changes in our business model.

Any change to this notice will be notified to you via:

• Prominent notices on the Boo Casino Mexico home page.
• Delivery of the updated version to the email address registered in your account.
• A pop-up window when starting your session after the update.

11. Contact with the Privacy Officer

If you have questions about the processing of your data or wish to further explore your privacy rights in Mexico, our specialized team is at your disposal:

• Department: Boo Casino Personal Data Protection Officer.
• Email: [email protected]
• Location: Mexico City, United Mexican States.
• Regulatory Authority: For any complaint regarding the processing of your data, you may contact INAI (www.inai.org.mx).

Final Declaration of Consent

By using the services of Boo Casino Mexico, you provide your express consent for the processing of your personal data, including financial and biometric data, as established in this Comprehensive Privacy Notice of 3,000 words. Your trust is our most valuable asset, and protecting your information is our primary responsibility.